ABOUT US

National Dental Insurance (NDI) offers Dental Practitioners and Dental Practices high-quality tailored insurance cover which has been hand crafted for the Dental sector. All our Insurance Policies are backed by secure, Australian based insurers who have excellent claims management philosophies and procedures that you can rely on.

Our highly experienced and qualified insurance advisers have more than 25 years of senior insurance experience and 10+ years’ experience in providing insurance solutions to the Dental sector. During that time, we have developed in-depth industry knowledge of your profession and as a result, we will provide you with modern insurance solutions for your commercial needs.

You can rely on NDI to deliver to you very competitive premiums and compelling insurance coverage that is provided to you by our dedicated Insurance professionals. What is just as important to us is that we will commit to build a long-term partnership with you. A relationship that is built on advocacy, trust, reliability, knowledge and excellent value for money.

NDI will provide you with first class local service, advice and when needed, claims handling support. NDI delivers insurance products and services that benefit from our wide industry knowledge, invaluable experience and market leading intelligence.

Strength under the Insurance Advisernet banner

NDI is a Corporate Authorised Representative of Insurance Advisernet (IA) which was founded in 1996.

IA are a national organisation in both Australia and New Zealand and this allows NDI the benefit of maintaining their local presence whilst being able to be part of a national group for products and services needed by their customers in today’s complex business world.

Association Insurance (Aust) Pty Ltd trading as National Dental Insurance is a Corporate Authorised Representative (No. 1275452) of Insurance Advisernet Australia Pty Ltd, AFSL 240549.

220 authorised insurance advice practices
Over $750m in gross written premiums
Insurance Business Awards
Australian Insurance Industry Awards Winner
Young Insurance Professionals
96%

96%
Overall Satisfaction with IA Adviser*

*Based on independent customer research conducted in March 2019.

+81
Insurance Advisernet Net Promoter Score (NPS)*

*Based on independent customer research conducted in March 2019.

90%
90% Satisfaction with IA’s Claims Process**

**Based on independent customer research conducted in November 2019.

WHY CHOOSE US

We are not a newcomer to your sector. We have 10+ years’ experience in providing insurance solutions to the Dental sector. NDI is an insurance advisory firm that can save you time, money and worry. Just like an accountant or lawyer who provides you with professional advice, based on years of training and experience, an NDI team member who is a well-qualified insurance adviser can do the same with your insurance.

Dental Insurance and insurance generally can be incredibly complicated to fully understand, and as your adviser, NDI can help you understand the details of an insurance policy and also work out what level of cover you need so that you are effectively protected.

Using NDI as your adviser often costs less because we have the knowledge of the current insurance market and the ability to negotiate competitive premiums on your behalf. In addition, because the NDI team deals with a wide range of insurance companies, we can access policies that are not available to most consumers who only deal directly with an insurance company.

If it so happens that you do have to make a claim, as your adviser, NDI will advocate on your behalf, liaising with the insurance company to negotiate the best possible outcome for you and your business.

So, whether it’s dental insurance, home, car, or other general insurances, Insurance Advisers are a trusted source of advice to ensure you are adequately protected

Insurance Coverage that protects your livelihood: GET A QUOTE

This is how NDI can assist you and your Business

We understand your clinical risks and business objectives, so we have tailored your Dental insurance program to protect your livelihood and business.

We have done all the hard work with our insurance partners to hand craft an effective insurance program that will respond when you need it.

Using our extensive experience in managing insurance programs, we have created an easy and transparent application process.

We will constantly review your insurance program to ensure it meets your ongoing business needs.

To identify all opportunities for improvement, we perform a thorough review to assess your current insurance program.

INSURANCE PRODUCTS

There are many reasons why more Dentists and Dental Practices are protecting their livelihood and businesses with NDI. Most of all, they want to make sure they’ll have comfort, security and financial support if the worst was to occur. That way, they can concentrate on their project, contract, job or development without having to worrying about the stress and potential financial burden of trying to understand their insurance policy or having to deal with an incident or claim.

With our market specific and comprehensive Dental Insurance Policies, you can be comfortable that we can provide very secure coverage for you, your business, your employees and your clients.

INSURANCE PROGRAM & QBE

National Dental Insurance is extremely proud to have secured QBE Australia as our insurance underwriting partner for Professional Indemnity and Public and Products Liability. QBE Australia is part of the QBE Insurance Group, a general Insurer and reinsurance company headquartered in Sydney, with offices across all states and territories. QBE’s purpose is to give people the confidence to achieve their ambitions.

QBE is dedicated to a customer-first approach, with a mission to provide competitive, flexible insurance cover, and continually strive to deliver the highest level of service, from quote to claim.

As NDI’s Dental Insurer, QBE will manage all Professional indemnity and Public Liability underwriting requirements locally and, importantly, all related claims will be handled in Australia by QBE’s expert claims team.

QBE’s highly qualified claims professionals have deep knowledge and expertise in all the markets in which they operate.

QBE’s claims service promise includes:

Timely assignment and investigation
Retention of skilled loss adjusters and experts
Timely notification of coverage assessment
Fair and efficient resolution of claims

NDI INSURANCE PROGRAM

professional indemnity

Professional Indemnity

No matter how experienced you are or how long your business has been around, errors can still occur during daily operations. Our Professional Indemnity Insurance covers our Dental clients against a wide range of scenarios – including damage caused by your professional negligence and/or advice, errors and omissions to defamation and intellectual property infringement.

Public & Products Liability

This provides effective protection against liabilities arising from third-party personal injury claims, property damage claims, advertising liability claims and other business-specific liability risks

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Commercial Motor

We provide financial protection against a range of liabilities related to motor vehicles, including Loss, Damage, Theft, Third Party Property Damage, Hire Car costs following damage, Towing costs, Windscreen Cover and Signwriting.

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General Property

This coverage, also known as Mobile Tool or Mobile Equipment Insurance, can protect your portable tools of trade from a range of different risks including accidental damage and theft.

Management Liability

Our Management Liability Policy includes coverage designed to address the risks confronting dental businesses and their management teams. Cover can include Directors and Officers Liability, Corporate Legal Liability, Trustee Liability and Occupational Health and Safety.

Practice Business Packages

Our package can include cover for buildings, contents, stock and business interruption. Common risks associated with commercial properties are damage from fire, earthquakes, theft, malicious/accidental damage, loss of profit, glass, money, accidental damage, electronic and machinery breakdown.

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Employment Practices Liability

This Policy provides coverage to employers against claims made by employees alleging discrimination based on sex, race, age or disability (for example), wrongful termination, workplace harassment and an inaction to prevent such events.

private_motor_vehicle_cover

Private Motor Vehicle

We provide cover for the private and business use of your motor vehicle in the ordinary course of your business activities. Our coverage extends to include both your vehicle and any third-party damage your vehicle may cause.

home_contents_insurance

Home Building and Contents Insurance

This Policy will cover your house and other structures on your property as well as your belongings for loss or damage due to events like fire, storms, accidental damage, motor burn out, theft and personal liability.

The Professional Indemnity and Public & Products Liability Coverage is issued by QBE Insurance (Australia) Ltd, ABN 78 003 191 035, AFSL 239545. This material contains general information only and may not suit your particular circumstances. The precise coverage afforded is subject to the statements and information in the relevant Product Disclosure Statement (PDS) and the terms and conditions of the Insurance Policy when issued. You should obtain and consider the relevant PDS or Policy wording before deciding to acquire any insurance product. A copy of the PDS or policy wording is available by contacting our office.

You are advised that in effecting this contract of insurance, Insurance Advisernet Pty Ltd (IA) is acting under a binder authority given to it by QBE Insurance (Australia) and consequently IA is effecting the contract as an agent of QBE Insurance (Australia) and not as your agent. Should you require further confirmation of this please call us on 1800 634 000.

Insurance Coverage that protects your livelihood: GET A QUOTE

CLAIMS

Making a claim can be a daunting task, especially as it typically occurs at an already difficult time. With this in mind, we see it as one of the most important times in our relationship with you. We will do everything we can to make the process as smooth and easy as possible. This includes:

  • Understanding the situation you are dealing with quickly.
  • Providing you with our professional advice and support when lodging the claim.
  • Arranging for the Insurer’s legal adviser to be appointed (if necessary).
  • Guiding you carefully through the claims process and explaining what to expect.
  • Advocating on your behalf to the Insurer.
  • Providing ongoing advice to ensure a fair and reasonable settlement occurs.

Steps to Lodge a Claim

Contact us so we can discuss what’s happened and carefully review what has occurred against your insurance cover.

If necessary, we’ll send you the relevant information and outline any other documentation your Insurer is likely to require.

We will assist and guide you on how to complete your claim form.

Email your completed information back to us so we can check everything and then forward it to the Insurer and/or the Legal Panel on your behalf.

CONTACT US/GENERAL ENQUIRY

If you need a quote please visit the quote page